AI-Powered Customer Support Agent with Workflow Automation
Reducing manual support work through AI and workflow automation
Key Results
Measurable impact delivered through our solution
The Challenge
Customer support teams often face three major issues: slow response times, manual follow-ups, and disconnected tools. Handling FAQs and repetitive queries consumes time, and tracking data across Slack, Gmail, and CRMs adds inefficiency. Our goal was to streamline these processes with a smart, AI-driven solution.
Slow response times due to repetitive manual handling of FAQs
Manual follow-ups and ticket logging required additional effort
Support data scattered across Slack, Gmail, and HubSpot
Our Solution
We developed an AI Customer Support Agent integrated with n8n workflows and multiple business tools. The solution uses conversational AI for instant query handling and workflow automation to manage follow-ups, alerts, and reports seamlessly.
Developed AI agent using OpenAI API for natural conversational handling
Automated Slack alerts, follow-ups, and Gmail replies via n8n workflows
Integrated Google Sheets and HubSpot CRM for ticket logging and reporting
Implemented unified Slack and email notifications to prevent missed queries
Technology Stack
Business Impact
The prototype demonstrated measurable business value — faster responses, higher efficiency, and improved satisfaction. It unified communication across Slack, Gmail, Sheets, and HubSpot, showing how AI and automation can transform support operations.
Ready to Transform Your Business?
Let's discuss how we can deliver similar results for your organization. Our team is ready to tackle your most complex challenges.